MOBILE APPS

Your City, In Your Pocket

Snap a photo, drop a pin, file a report. Residents track every step on iOS or Android. Field crews work from a separate staff app.

9:41

My Requests

Pothole on Main St In Progress

Reported 2 days ago - Crew dispatched

Streetlight Out Open

Reported today - Under review

Graffiti Removal Resolved

Completed 1 day ago

Home
Report
Map
Alerts
FEATURES

What the App Actually Does

Built so a resident can file a clean report from the curb in under a minute.

Report Issues

Photo, GPS pin, category. A finished report in under a minute, no typing required.

Track Progress

Status updates pushed to the device as the case moves from open to in-progress to closed.

Stay Informed

Emergency alerts, community news, and event notifications, targeted to where the resident actually is.

Find Services

Search the knowledge base and find the right department contact without bouncing between city websites.

Multilingual

The app meets residents in their language. Additional languages can be enabled per jurisdiction to match the community.

Offline Ready

No signal? No problem. Queue reports for automatic submission as soon as your device reconnects.

HOW IT WORKS

Three Taps to Filing

No account creation, no email confirmation loop, no phone tree. The app just gets out of the way.

1
Download the App

Free on both iOS and Android. Find "Ready 311" in your app store and install in seconds.

2
Find Your City

Search for your jurisdiction or allow location services to automatically detect your area.

3
Start Reporting

Submit issues with photos and location data, then track progress in real time as they get resolved.

R3
Ready311
Resident Portal
New Report
+ Photo
GPS Location Active
FOR RESIDENTS

A Direct Line, Without the Phone Tree

File a report, get a case number, see status updates as they happen. No on-hold music required.

  • Reports with attached photo and GPS pin
  • Live status tracking on every case
  • Push alerts for emergencies and local notices
  • Routing to the right department behind the scenes
Field Dashboard
3 active work orders
JD
WO-2847: Pothole Repair
123 Main St - Priority: High
Navigate
Update
WO-2851: Sign Replacement
456 Oak Ave - Priority: Medium
WO-2853: Sidewalk Crack
789 Elm Blvd - Priority: Low
FOR FIELD STAFF

The Queue on the Same Device That's Already in the Truck

Crews pick up assignments, update status, attach closure photos, and move on, all without going back to the depot to type anything in.

  • Work orders pushed directly to the field app
  • Status changes and closure photos from the site
  • Updates flow back to the resident and dispatch automatically
  • GPS routing to the next job
DOWNLOAD NOW

Get the App

Free for residents on iOS and Android. Works wherever a Ready311 jurisdiction is live.

Available on iOS 15+ and Android 10+. Requires an active Ready311 community.

Want to Bring Ready311 to Your Community?

See how the mobile app fits the way your residents already report issues. We'll tailor the walkthrough to your jurisdiction.